Enabling a Do-It-Yourself Requirements Analysis

摘要

It has become generally accepted that the definition of the requirements leading to a clear set of objectives is critical in tiny information systems development. Systems have been known to fail because the requirements analysis has concentrated only on the technical problems without taking into account the change implications for the users and the organisation. Traditionally an expert analyst will try and capture the requirements by communicating with the stakeholders involved and examining the existing systems. In this paper an alternative approach i.s described where the stakeholders are brought together to try and perform the analysis themselves, facilitated and assisted by the expert. By focussing on the representation of user and organisational requirements the aim is to ensure the users "own" any system designed and that the change implications are fully understood and taken into account. The approach is illustrated in a case study at an international bank and is .shown to be effective in fully capturing the requirements of a working organisation.