PROCESS TO DEFINE TAILORED INTERVENTION OUTREACH SENT TO PATIENTS DETERMINED TO BE AT RISK OF NO-SHOWING OR CANCELLING LATE TO AN UPCOMING EPISODE OF CARE

摘要

A patient appointment notification method includes: accessing a scheduler of a medical facility to identify patients scheduled for medical appointments; retrieving patient data for the patients from one or more databases; generating a risk score for one or more patients based on at least the retrieved patient data, the risk score being indicative of a likelihood that the one or more patients will no show or late cancel the medical appointment; and for the one or more patients having a risk score exceeding a predetermined risk score threshold, generating a notification based at least on the risk score exceeding a predetermined risk score threshold and outputting the notification to a device.