Automated method of identifying troubleshooting and system repair instructions using complementary machine learning models

摘要

A system, method, and computer-readable medium for performing a system failure repair operation, comprising: receiving information regarding symptoms related to a faulty device; storing the information with other historical information regarding the symptoms; receiving additional information as the faulty device is diagnosed; indicating whether a repair recommendation is provided for the faulty device; and using the stored information, historical information, and additional information to provide a repair recommendation if indicating shows no repair recommendation.