Information processing device and information processing method for presentation of word-of-mouth information

摘要

There is provided an information processing device and an information processing method that are able to audibly present, to a user, word-of-mouth information in accordance with the user's latent demand. The information processing device that includes a controller that performs control to estimate a latent demand on the basis of a current user condition, search for word-of-mouth information corresponding to the demand, and present the searched word-of-mouth information to a user.