HIGH RELIABILITY INTERACTIVE DOCUMENT MANAGEMENT SYSTEM IMPLEMENTED AS SOFTWARE-AS-A-SERVICE (SAAS)

摘要

A document management system circulates documents to users, protects the documents, including intermediate drafts and versions, and ensures retention for compliance and business continuity. The system comprises a backup infrastructure that protects incoming documents, which are converted into a secure backup format and stored in an object store, which is content-indexed. The backup format is typically encrypted and access to the object store is controlled by the backup infrastructure, thus ensuring that documents entering the system cannot be lost or irretrievably changed by users. When a workflow in the system needs a document, the backup infrastructure restores it and presents it in its original native document format. The system includes workflows for sweeping in associated information and documents that were created outside the system's workflows, e.g., emails, scans, attachments, etc., which become associated with the original document and which are also stored and protected in the object store.