Knowledge-Base Information Sensing Method And System For Operations And Maintenance Of Data Center

摘要

Provided is a knowledge base information awareness method and system based on operation and maintenance of a data center. The method includes that: a data collector collects basic resource information of the data center; a data analyzer analyzes the basic resource information, and determines whether information of an information node of the data center is updated to obtain a determination result and an update parameter; a context retriever establishes an index for context information stored in a knowledge base, and performs retrieval; a monitor monitors updates of the context information and the information node; when the monitor monitors that the context information and/or the information node is updated, the monitor performs an adaptive management through an operation and maintenance related body, and triggers a problem manager; the problem manager sends a processing scheme corresponding to a fault identification result to a uniform service management software platform for performing.