SYSTEM AND METHOD FOR RELATIONSHIP LIFE CYCLE IDENTIFICATION AND RECOMMENDATION IN A SALES ENVIRONMENT

摘要

System and method comprising: collecting, using automated data collection, communication activity data about communication activities between a first entity and a second entity; computing, based on the collected communication activity data, time period based relationship scores corresponding to communications activities between the first entity and the second entity; computing, based on a plurality of the relationship scores corresponding to different time periods, a relationship trend score representing a trend in a relationship lifecycle between the first entity and the second entity; and outputting the relationship trend score.