Method for improving end user experience in virtual desktop infrastructure by diagnosing potential performance problems

摘要

A method for improving end user experience in a virtual desktop infrastructure that includes a plurality of user devices is provided. The method includes receiving data that relates to respective resource usage by each of the user devices, calculating and monitoring metrics that are based on the resource usage data, analyzing the metrics to determine a system performance problem, and generating an alert message that notifies appropriate personnel about the problem diagnosis. The virtual desktop infrastructure may include more than one thousand devices, and as a result, the problem diagnosis may be useful for predicting and preventing a subsequent occurrence of the problem in many devices for which the problem has not yet become manifested.