An emergency alert system and method of operation are provided. The system includes an emergency alert pad configured to detect a pad activation by a service animal and communicate a pad alert in response. An emergency alert vest is worn by the service animal and is configured to detect a vest activation by a person in proximity and communicate a vest alert in response. A user mobile device is in communication with the emergency alert pad and vest and is configured to record a pre-recorded message. At Ieast one affiliated mobile device is configured to receive the pre-recorded message during the pad activation and the vest activation. An emergency response center is in communication with the emergency alert pad and the emergency alert vest and is configured to receive at least one of the pad alert and the vest alert and provide emergency services accordingly.
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