Customer information collecting terminal, customer information collecting system and customer information collection method

摘要

Problem to be solved: to provide a customer information collecting terminal, a customer information collecting system, and a customer information collection method for grasping the customer's behavior in a store in detail and providing a video or voice to attract customers' trends at an appropriate time.The customer information collection terminal is arranged adjacent to the goods of the goods shelf installed in the store, and collects customer information by catching the trend of the customer traveling around the commodity shelf.A customer information collection terminal is provided with a control means for providing a content to a customer by a video display unit and / or a voice output unit based on the trend of the customer captured by the change in the amount of infrared rays of the video and / or the infrared sensor of the imaging unit The apparatus has a storage means for storing contents provided by a video display unit and a voice output unit.The control means determines the content provided to the customer based on the measurement result of the infrared sensor.Diagram