USER INTENTION RECOGNITION METHOD, APPARATUS AND DEVICE, AND COMPUTER-READABLE STORAGE MEDIUM

摘要

The present application relates to the technical field of natural language processing. Disclosed are a user intention recognition method, apparatus and device, and a computer-readable storage medium. The method comprises: receiving a target question input by a user, and inputting the target question into an element recognition model so as to acquire a plurality of historical questions associated with the target question; acquiring historical elements corresponding to the historical questions, and performing duplicate checking processing on the historical elements so as to acquire a plurality of relevant historical elements; sequentially combining each relevant historical element with the target question so as to acquire a plurality of pieces of target data, and sequentially performing prediction on each piece of target data by means of the element recognition model so as to determine whether each piece of target data meets a preset requirement; and taking relevant historical elements in the target data which meets the preset requirement as target question elements corresponding to the target question, and on the basis of the target question elements, determining the intention of the user. The technical problem in the prior art of the accuracy being relatively low when elements are recognized is solved.