SYSTEM AND METHOD FOR PROVIDING MANAGEMENT AND ANALYSIS OF CUSTOMERS GRATITUDE FEEDBACKS

摘要

Embodiments of the present disclosure provide methods and systems for providing management of customer gratitude feedbacks received in respect of a customer service catered by a first user to a second user. A plurality of user devices executes, via a server, a gratitude feedback management application that displays predefined categories of the customer gratitude feedbacks. The second user is prompted to select at least one predefined category of the customer gratitude feedbacks and send it to the first user, via the respective user devices. The received customer gratitude feedbacks are analyzed and subsequently, at least one award badge is assigned to the first user and the second user. The assigned award badge may be added to the respective user profile of the first user for future use in the career growth of the first user.