首页> 外国专利> DYNAMICALLY RENDERED INTERFACE ELEMENTS DURING ONLINE CHAT SESSIONS

DYNAMICALLY RENDERED INTERFACE ELEMENTS DURING ONLINE CHAT SESSIONS

机译:在线聊天会话期间动态呈现接口元素

摘要

There are provided systems and methods for dynamically rendered interface elements during online chat sessions. A user may engage in online communications with another user, such as a communication session between a customer and a customer representative or agent of a merchant. During this communication session, the agent may navigate to particular data on the agent's device, which may be desirable to provide to the customer. For example, the agent may view a particular item of interest to the customer. An application programming interface of the merchant may detect one or more actions or calls associated with this data and may dynamically provide an interface element to transmit data displayed on the agent's device to the customer's device during the communication session. The customer may view a dynamically rendered interface element that allows for processing data during the communication session with the agent.
机译:提供在线聊天会话期间动态呈现接口元素的系统和方法。用户可以与其他用户参与在线通信,例如客户和商家的客户代表或代理之间的通信会话。在此通信会话期间,代理可以导航到代理设备上的特定数据,这可能是可提供给客户的。例如,代理可以查看客户的特定感兴趣的物品。商家的应用程序编程接口可以检测与该数据相关联的一个或多个动作或呼叫,并且可以动态地提供接口元素,以在通信会话期间将在代理设备上显示的数据发送到客户的设备。客户可以查看动态呈现的接口元素,其允许在通信会话期间与代理进行处理数据。

著录项

相似文献

  • 专利
  • 外文文献
  • 中文文献
获取专利

客服邮箱:kefu@zhangqiaokeyan.com

京公网安备:11010802029741号 ICP备案号:京ICP备15016152号-6 六维联合信息科技 (北京) 有限公司©版权所有
  • 客服微信

  • 服务号