Indoor Localization Enabled Shopping Assistance in Retail Stores

摘要

The present invention concerns methods, systems and devices that use indoor localization for assisting customers in retail stores. The customer is provided with a tag for localizing said customer while he or she moves through the store. The sales person is provided with a mobile device for localizing said sales person and for notification. The customer can request for assistance, in which case a sales person is allocated to the customer by the shopping assistance system. The sales person can start assisting the customer after an interaction between the mobile device and the tag, preferably on the basis of a proximity determination between the mobile device of the sales person and the tag of the customer.