METHOD, INTERACTIVE AI AGENT SYSTEM AND COMPUTER READABLE RECODING MEDIUM FOR PROVIDING INTENT DETERMINATION BASED ON ANALYSIS OF A PLURALITY OF SAME TYPE ENTITY INFORMATION

摘要

A method of determining the intent of natural language input performed by an interactive AI agent system is provided. The method includes receiving a natural language input from a user; Determining whether a word or phrase defined as corresponding to a certain intent on a predetermined vocabulary dictionary model is included during natural language input; Mapping the natural language input to a corresponding intent when it is determined that the word or phrase is included in the natural language input; Extracting a plurality of identical types of entity information from the natural language input when it is determined that the word or phrase is not included in the natural language input; And mapping the natural language input to a predetermined intent based on the extracted plurality of identical types of entity information.