Computer-implemented methods systems and articles of manufacture for generating user interface with personalized response to user query

摘要

Computerized systems and methods for generating personalized responses to queries originating from within a networked computing system or user facing application, e.g., in response to a help inquiry. An intermediate computer generates a first interface presented to user through a display of a computing device executing a browser to access application. Query is entered into a field of first interface and processed by a classifier that outputs a structure identifier. Intermediate computer configures a remote computer by transmitting structure identifier, electronic data related to an electronic document and an executable file to remote computer, which executes file to process electronic data relative to a data structure hosted by remote computer and associated with structure identifier to select a template identifier. Intermediate computer receives selected template identifier, retrieves an interface template, and automatically generates a second user interface by populating interface template with electronic data to generate personalized response to query.