首页>
外国专利>
SYSTEMS AND METHODS FOR MEDIATION USING NLP AND MACHINE LEARNING TECHNIQUES
SYSTEMS AND METHODS FOR MEDIATION USING NLP AND MACHINE LEARNING TECHNIQUES
展开▼
机译:使用NLP和机器学习技术进行调解的系统和方法
展开▼
页面导航
摘要
著录项
相似文献
摘要
A system described herein may provide techniques for using machine learning and/or other techniques to monitor a conversation between two or more conversation participants through a messaging program. The system may utilize natural language processing (“NLP”) to determine the intent of phrases and/or words sent between mediation participants. The system may determine to take remedial measures, such as modifying, delaying, and/or rejecting a message from one of the participants when a score for the message exceeds a dynamic score threshold determined by the system based on one or more factors, such as the demographic information of the mediation participants, nature of the mediation, length of mediation, communications among mediation participants, and/or other factors.
展开▼