System and method for management using contents with remuneration in automatic vending machine

摘要

The present invention relates to a technology that enables compensation of payment costs in the event of a sales error of an automatic vending device. In a situation where it is difficult for a customer to receive cash or goods from the manager when payment is made in the vending device but the goods are not provided. , When connecting to the vending machine management server through an access code or application provided by the vending machine, it automatically forms a compensation code through the error code of the item and provides feedback to the user's terminal so that the type of compensation can be selected. By providing a discount rate corresponding to the inconvenience to the user, or by suggesting a management method that allows the user to repurchase or purchase a discounted item within a predetermined period of time, it is possible to solve the user's inconvenience and replace the customer's complaint. .