Method for the guidance of elderly persons in smart automated teller machine using facial recognition

摘要

Smart Automated Teller Machine (hereinafter referred to as "STM") uses facial recognition technology to recognize the elderly and induces image counseling to the recognized elderly. It relates to a method of inducing video counseling for the elderly by a smart automated financial device.When a user''s access is detected for a certain period of time or more, it transmits a preset basic guidance voice, executes a face recognition solution for user recognition, and controls the face recognition camera. Acquired and photographed the user''s face, estimated the user''s age group through analysis of the captured user''s facial image, returned camera control and terminated the facial recognition process when the user''s age group was estimated, and the facial recognition result was sent to the financial business control unit. If it is determined that the estimated age of the user is an elderly person with low digital informatization capabilities, it is linked with the video-consultation connection guide unit that induces the video-consultation connection to induce video consultation, so that even the elderly with low digital informatization capabilities can conveniently use smart financial automation devices Make it available.