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Multiply accommodated message relaying for hearing impaired callers
Multiply accommodated message relaying for hearing impaired callers
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机译:多种容纳的消息中继功能,适用于听力障碍的呼叫者
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摘要
A call between a caller using a telephone device for the deaf (TDD), and requiring one or more types of expertise from a calling assistant, and another person, including a TDD user, is connected by automatically prompting the TDD caller for calling information, automatically identifying the expertise needed, including the language being used, selecting a communication assistant (CA) capable of speaking in the language and other expertise, routing the call to the selected CA, and connecting the call.
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