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telesvarsanordning and method for the transmission of information to a telesvarsanordning

机译:Telesvarsanordning和向Telesvarsanordning传输信息的方法

摘要

The present invention relates to advanced telephone answering equipment, also called a call centre, and to a particular type of message intended to be received by the call centre. The message includes information intended for a receiving person and a machine code intended for the call centre. The message is edited by a sending person, such as to divide the information and the machine code in different blocks. The receiver can cause the call centre to present the information in the message in a desired manner, i.e. in the same way as a caller can be presented with information from a call centre at the present time. The structure in which the message can be presented has, however, been made possible by the sender in the editing or formulating process. The machine code is, for instance, transferred as a DTMF-code.
机译:本发明涉及高级电话应答设备,也称为呼叫中心,并且涉及打算由呼叫中心接收的特定类型的消息。该消息包括用于接收人的信息和用于呼叫中心的机器代码。消息由发送者编辑,例如将信息和机器代码分为不同的块。接收机可以使呼叫中心以期望的方式呈现消息中的信息,即以与当前可以向呼叫者呈现来自呼叫中心的信息的方式相同的方式。但是,发件人在编辑或制定过程中已使得可以呈现消息的结构成为可能。机器代码例如作为DTMF代码传输。

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