Dynamic alteration of communication group assignments as user roles change

摘要

In a communication system, the improvement comprising a plurality of user data files for respective users each user data file including at least one role identifier; a plurality of communication groups having respective group name identifiers for associating predetermined roles with the groups and respective group phone numbers; and a role list data file for automatically associating respective ones of the users with a predetermined one or more of the communication groups according to the at least one role identifier. The communication groups may be hunt groups, pick-up groups, or key line groups.