A system (10) is provided for assessing physician performance using robust multivariate techniques of statistical analysis. System (10) includes a database (14) operable to store data relating to at least one patient-physician contact. An evaluator (18) is coupled to the database (14). The evaluator (18) is operable to evaluate the data stored in the database (14) using robust multivariate techniques of statistical analysis in order to identify outliers in the data and establish a dynamic standard of care.
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