TROUBLE URGENCY MANAGEMENT DEVICE OF OPERATOR DEFINITION AND TROUBLE MANAGEMENT SYSTEM AND METHOD

摘要

PURPOSE: A trouble management system is provided to be able to manage a flexible trouble management toward a changing network operating environment and to efficiently manage the variety of the operating environment and the trouble of an exchanging system. CONSTITUTION: The trouble management system of an operator definition is installed with; a management device for a trouble urgency degree candidate definition list for making out the trouble urgency degree candidate definition list according to the signal input from the outside; a saving device for a trouble urgency degree candidate definition list for saving the made out trouble urgency degree candidate definition list; a saving device for a trouble urgency degree definition list for saving trouble urgency degree definition list.