CONSTRUCTION OF CUSTOMER SATISFACTION RANKING SYSTEM USING INTERNET AND PERSONAL COMPUTER COMMUNICATION, AND SERVICE METHOD.

摘要

PURPOSE: A service method constructs the customer satisfaction ranking system site using internet and personal computer communication, provides all sorts information materials to a service demander and provider, can increase the convenience of mankind life. CONSTITUTION: The service method constructs the site receivable various requiring matters in all goods and service of civilized society, lets the receipted requiring matters automatically mediated to the customer support center of relevanted enterprise through internet communication media, and makes the managed effect enrolled. The customer is provided a convent service, opening the customer satisfaction to general public. The site provides information or satistical value to enterprises, includes the competition of enterprise about customer satisfaction ranking, and can increase the quality of service.