Carrying out interactive service dialogs in a telecommunications network

摘要

During a dialogue between a service (DST) of a telecommunications network and a subscriber (TNR) connected to said network via a terminal (MTL), information is read out via the terminal and information is entered by the subscriber. To this end the terminal (MTL) following a specific command entered into same, on the basis of dialogue information (dif) which is transmitted to the terminal via a network connection, stored in said terminal and concerns the conduct of the dialogue, effects the read-out(s) to the subscriber (TNR) and receives the input(s) of the subscriber (TNR) and processes same. From this a dialogue result (drs) is derived, which is transmitted to the service (DST) via a network connection. On the network side the service (DST) is continued in accordance with the dialogue result (drs).