Method and system of collecting and reporting statistical and status data in telecommunications equipment

摘要

A computerized method of collecting and reporting statistical and status data in telecommunications equipment includes the steps of automatically collecting processor operating statistical and status data of a plurality of processors in the telecommunications equipment, automatically collecting event notification messages from processes executing on the telecommunications equipment, automatically collecting system and device configuration data from devices in the telecommunications equipment, and automatically collecting information and problem report data from an information and problem report subsystem. A report is then generated that includes a selection of the automatically collected data.