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Dimensional dining restaurant management system

机译:立体餐厅管理系统

摘要

Apparatus and method for mass producing a unique dining experience for each individual diner within a group of patrons includes computers, applications software, models and databases. Through various alternative input mechanisms, each individual patron's preferences will be surveyed, and the results of the surveys are stored within the database. Staff and management of an establishment are also surveyed regarding various personal and facilities capabilities and assets. The preference surveys may be quite basic in nature, but with more detailed surveys a more elaborate model may be generated. Based upon the preference survey results, a dining event is developed that groups patrons according to areas of agreement among surveys, while simultaneously tailoring unique events or decor based upon the preference survey results that are not common among the patrons. The dining event is prepared for, including training of staff and management, and the dining event is then staged. During the event, an off-site person will most preferably provide monitor and provide feedback to the staff and management, and subsequent to the event further evaluation will occur. Based upon the event results and evaluation, the database and model may be updated. Electronic devices may form a part of the apparatus, and in this case will most preferably be controlled by computerized components to perform appropriately according to the stored model of the event. As a result of the differences in preferences, skills and assets of all participants, no two dining events will be identical. However, each dining event is designed and prepared according to pre-established models to fulfill each of the needs and expectations of each individual patron while simultaneously capitalizing on the strengths and talents of a staff and facility. Simultaneously, the managerial burden of maintaining a single atmosphere within an establishment is relieved, and patrons are offered unexpected, but consistently high-quality, dining experiences.
机译:用于为一组顾客中的每个单独的用餐者大量产生独特的就餐体验的设备和方法包括计算机,应用软件,模型和数据库。通过各种替代输入机制,将对每个顾客的喜好进行调查,并将调查结果存储在数据库中。还对机构的员工和管理人员进行了各种个人和设施功能和资产调查。偏好调查本质上可能是非常基本的,但是使用更详细的调查可能会生成更复杂的模型。根据偏好调查结果,开发了一个用餐事件,根据调查之间的协议区域将顾客分组,同时根据顾客之间不常见的偏好调查结果来定制独特的活动或装饰。准备就餐活动,包括人员培训和管理人员培训,然后就餐活动进行。在活动期间,最不在现场的人员将提供监视并向员工和管理层提供反馈,并且在活动之后将进行进一步的评估。基于事件结果和评估,可以更新数据库和模型。电子设备可以构成设备的一部分,在这种情况下,最优选地,将由计算机化组件控制以根据事件的存储模型适当执行。由于所有参与者在喜好,技能和资产方面的差异,因此没有两个就餐事件是相同的。但是,每次用餐活动都是根据预先建立的模型进行设计和准备的,以满足每个顾客的每一个需求和期望,同时利用员工和设施的优势和才能。同时,减轻了在企业内保持单一氛围的管理负担,并为顾客提供了意想不到的,但始终如一的高质量用餐体验。

著录项

  • 公开/公告号US6301564B1

    专利类型

  • 公开/公告日2001-10-09

    原文格式PDF

  • 申请/专利权人 HALVERSON HELENA B.;

    申请/专利号US19990378027

  • 发明设计人 HELENA B. HALVERSON;

    申请日1999-08-20

  • 分类号G60F176/00;

  • 国家 US

  • 入库时间 2022-08-22 01:03:05

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