CUSTOMIZED SERVICE SYSTEM OF ELECTRONIC EQUIPMENT USING COMMUNICATION NETWORK AND METHOD FOR PROVIDING CUSTOMIZED SERVICE TO CUSTOMER BY USING THE SAME SYSTEM

摘要

PROBLEM TO BE SOLVED: To provide a customized service system of electronic equipment set in a house or the like capable of easily performing equipment control or use suitable for the needs of a user.;SOLUTION: Electronic equipment 3a, 3b,... set in the house of a customer or the like and a service server connected to a communication network L are connected through communication equipment 2a, 2b,... so that this system can be constituted. This service server 1 preliminarily preserves a menu selection page 10 for allowing the customer to select an available service job and an operation program 5 suitable for the service job selected by the customer through the menu selection page 10, and the electronic equipment performs access through the communication equipment to the service server 1, and opens the menu selection page 10. Thus, it is possible for the customer to select his or her desired service job, and receive the offer of the service job by downloading the operation program 5 from those service server 1.;COPYRIGHT: (C)2002,JPO