SERVICE SUPPORTING DEVICE AND SERVICE COMPANY TERMINAL EQUIPMENT AND EVALUATING COMPANY TERMINAL EQUIPMENT AND SERVICE SUPPORTING METHOD AND RECORDING MEDIUM

摘要

PROBLEM TO BE SOLVED: To support a service for substituting a certain component with a higher spec component.;SOLUTION: Evaluating company terminal equipment 200c refers to cache back information inputted form arrangement company terminal equipment 200d, and transmits substitute component information prepared by evaluating this to a service supporting device 100. Then, the service supporting device 100 receives and stores the substitute component information transmitted form the evaluating company terminal equipment 200c, and transmits the received and stored substitute component information in response to a transmission request from a service company terminal equipment 200a. Thus, it is possible to support a service for substituting a certain component not with the same component but with a higher spec electronic component.;COPYRIGHT: (C)2001,JPO