Web based messaging system with personalized caller specific messages

摘要

A world wide web based messaging system for use, for example, with a public switched telephone network. The messaging system allows a user to provide caller specific personalized messages, for example voice greetings, to incoming callers. In embodiments of the present invention, the messaging system may be configured remotely, for example via the internet/world wide web. The messaging system comprises a message and a processing system. The processing system comprises a caller identification system and a database of specific messages linked to specific caller identification data. The processing system maintains an individual customer profile for the user that the user can configure with specific messages, e.g. voice mail greetings. and to control and specify which message is provided to a particular caller. The customer profile comprises information, including the customer's telephone number or numbers and caller identification data for the customer of the type generally found in public switched telephone networks.