Computer-supported service management and support system for generation of service reports for service- and maintenance-work, uses automated computer system and mobile system for receiving service data from computer

摘要

Computer-supported service management- or/and back-up, and/or reporting-system has first and second computer systems (26;102) the latter being a mobile system with data communications interface for receiving service commissioning data from the first computer (26), which is automated on the basis of the original data and generates the commissioning- and service tasks-data and communicates to the second computer system per data communication together with automated communication of report data per data communication. An Independent claim is given for a computer-supported procedure for service management and support.