METHOD FOR PROCESS NAVIGATION OF WISDOM, AND SYSTEM, SUPPORT SERVER, AND PROGRAM THEREFOR

摘要

PPROBLEM TO BE SOLVED: To provide a method, system, support server and program for process navigation of wisdom that can easily and exactly apply a thinking process for solving problem to actual problem. PSOLUTION: A member terminal equipment 20 is connected to a support server 50 via a network 1 to constitute a process navigation system 10 for a wisdom for providing service for supporting solution of the problem in a member, a plurality of navigation screens are prepared in a provision service database 65 to have an inquiry display part for displaying only one question out of the questions of a plurality of steps formed by subdividing the thinking process, and to have a reply input part, and the respective navigation screens are supplied in order to the member terminal equipment 20 by the support server 50. PCOPYRIGHT: (C)2004,JPO