RETRIEVAL AND DISPLAY METHOD AND SYSTEM THEREOF FOR HANDLING METHOD OF THINGS NECESSARY TO OPERATE, OPERATION METHOD AT THE TIME OF TROUBLE OCCURRENCE AND HANDLING EXPLANATION

摘要

PROBLEM TO BE SOLVED: To retrieve and display needed matters without being captured by the specific company concerning handling explanation for users needed to use things having functions and operation method when trouble or damages occurs and acquisition method of necessary parts, etc.;SOLUTION: Corresponding to that things having functions make more complicated matters be possible by advance of technology and the handling explanation of the things also becomes more complicated, this method and system provides the presentation method and system in which the handling explanation to use these functions is summarized as handling explanation groups of the things having all functions without being captured by sale and issue manufacturer units, provides them by programs, etc., in addition to multimedia information of texts, photographs, images and audio, etc., using the Internet, and furthermore provides handling explanations to acquire necessary units suppressing the influence by piled-up trouble and damage when some trouble and damage, etc., occur.;COPYRIGHT: (C)2003,JPO