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Facilitating management of service elements usable in providing information technology service offerings
Facilitating management of service elements usable in providing information technology service offerings
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机译:促进对可用于提供信息技术服务产品的服务元素的管理
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摘要
A service element is defined and represented by a data structure. It includes one or more components and/or one or more other service elements. A service element providing a complete function is a service offering. Management of service elements and/or service offerings is facilitated by a Service Development Tool. In different aspects, the management includes various tasks associated with creating, modifying and deleting service elements, establishing relationships, error checking and optimization. In a further aspect, service elements are packaged and distributed to enable customers to deliver the service elements. Additionally, the hosting of software packages is facilitated.
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