Data processing based support package for use by customer advisors has a screen-based form type interface to a dynamically updating database that provides all relevant data in a transparent format to the advisors

摘要

Data processing based method provides customer advice and order taking by use of a dynamic data base that automatically updates and generates targeted, transparent, market orientated and all encompassing product information as required for different advice and use purposes. Such a database can be used by marketing, sales, monitoring and control. The database has an interface based on a screen form that allows an operator to input database requests and links as well as entering information to update the database.