A system, method, device, and/or computer program product for remotely managing a plurality of remote mail processing devices. The system comprises receiving means for receiving operation related information from each of said plurality of remote mail processing devices. The system also includes monitoring means for remotely monitoring operation related information from each of said plurality of remote mail processing devices. Features of the present invention include the ability to create threshold settings for separate mail processing devices and individual jobs running on the separate mail processing devices. Violations of the threshold settings will result in an alarm indicating deviation from pre-set job goals. A user also has the ability to remotely create, maintain, and communicate valid mail processing device operator lists for specified mail processing devices. A run-tag editor is included which allows the user remotely access a stored database of completed job information in order to correct any job identification errors that may have been input by a mail processing device operator.
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