Method and device for the automated adaptation of SLAs and/or services in a communications network

摘要

A device (2) dedicated to the processing of management data for a communications network (N), representing the use of the resources and/or services within the network, comprises processing means (5) arranged so as to determine, from the management data, primary data representing a state of use of the network by at least one user who has made an SLA with the operator of the network, and then to compare this state of use with ancillary data representing the SLA, so as to determine an action to be undertaken in the event of detection of at least one difference between the primary data and the ancillary data.