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ONE SCRIPT TEST SCRIPT SYSTEM AND METHOD FOR TESTING A CONTACT CENTER VOICE APPLICATION
ONE SCRIPT TEST SCRIPT SYSTEM AND METHOD FOR TESTING A CONTACT CENTER VOICE APPLICATION
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机译:一种测试联系人语音中心应用的脚本测试脚本系统和方法
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摘要
A one script system and method allow for generation of a test script associated with a virtual telephone caller system. The generated test script is generated such that it can be used for two or more of a functional test, a load test, and a monitoring test of the voice functions of a contact center.
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