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SYSTEM AND METHOD FOR OFFERING FOUNDATION GUIDE INFORMATION TO FOUNDER BY USING OUT-BOUND FORM OF CALL CENTER WITH CATEGORIZED TELEPHONE NUMBER DATABASE
SYSTEM AND METHOD FOR OFFERING FOUNDATION GUIDE INFORMATION TO FOUNDER BY USING OUT-BOUND FORM OF CALL CENTER WITH CATEGORIZED TELEPHONE NUMBER DATABASE
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机译:通过使用电话号码数据库分类的呼叫中心的出站表格向基金会提供基础指南信息的系统和方法
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摘要
PURPOSE: A system and a method for offering the foundation guide information to a founder by using an out-bound form of a call center with a categorized telephone number database are provided to perform the TM(Tele-Marketing) marketing efficiency and timely, and make the founder receive a guide service needed for foundation timely. CONSTITUTION: A database manager(500) generates a founded independent businessman database by processing the categorized telephone numbers. A CTI(Computer and Telephony Integration) server(200) connects a telephone(100) of a customer with the telephone of a consultant by receiving a TM target list from the database manager. The database manager includes a database server, a DBMS(DataBase Management System), and an integrated database. The integrated database includes a categorized telephone number database, the founded independent businessman database, and a foundation guide database.
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