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REPAIR REQUEST SYSTEM, REMOTE CONTROL APPARATUS, REPAIR MANAGEMENT APPARATUS, DEVICE, REPAIR REQUEST METHOD, AND REPAIR REQUEST PROGRAM
REPAIR REQUEST SYSTEM, REMOTE CONTROL APPARATUS, REPAIR MANAGEMENT APPARATUS, DEVICE, REPAIR REQUEST METHOD, AND REPAIR REQUEST PROGRAM
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机译:维修请求系统,远程控制装置,维修管理装置,设备,维修请求方法和维修请求程序
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摘要
PROBLEM TO BE SOLVED: To provide a repair request system 1 capable of quickly coping with repair, a mobile phone remote controller 20, a repair center 30, an air-conditioner 10, and a repair request method.;SOLUTION: The repair request system 1 requests repair of the air-conditioner 10 and is provided with: the mobile phone remote controller 20; and the repair center 30. The mobile phone remote controller 20 remotely controls the air-conditioner 10 via a wireless channel 70 and receives operation data of the air-conditioner 10 via the wireless channel 70. The repair center 30 receives personal information of a user of the mobile phone remote controller 20 and the operation data of the air-conditioner 10 from the mobile phone remote controller 20 to receive a report on the fault of the air-conditioner 10.;COPYRIGHT: (C)2005,JPO&NCIPI
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