METHOD AND SYSTEM OF PROPOSING PRODUCTS AND CONTENTS THROUGH ANALYSING PATTERNS OF CONVERSATION DATA

摘要

A method and a system for recommending preferred goods/contents through conversation pattern analysis are provided to recommend the preferred goods/contents by storing conversation between the conversational agent and the user, and analyzing the conversation. A conversational agent service server(4) provides a service for offering the conversation between the user and the conversational agent. A conversation database(5) is linked with the conversational agent service server and stores question/answer pairs. A conversation analysis/recommendation server(7) analyzes preference of the user by analyzing the conversation contents between the user and the conversational agent, and recommends the goods or the contents based on the analyzed preference.