Method of Providing Abbreviated Dialing in Collect Call Service

摘要

The present invention provides an automatic collect call toll-free customer service and reduce pre-registered on a multilateral conference services will use the code on how to provide the speed dial feature that significantly reduces the number of the called party's telephone number to enter the toll-free telephone service. ; The present invention provides a customer telephone ARS, SMS or the internet Steps to register a speed dial number to customer management system via the steps to enter the registration number on the customer management system, the customer clicks the shortcut number for dialing steps to search for the phone number of the shortcut on the customer management system, by calling the system call to the phone number retrieved comprises the step of connecting the called user. In addition, this will use the customer's phone number (CID) to Key in the whole process. ; In a collect call telephone number that is used a lot and multilateral conference services that target the unspecified according to the present invention Speed Dial screen from time to time by allowing you to easily make a phone call, and also, if the line is busy, depending on the customer's choice will be able to provide a variety of additional features such as the ability to redial function and no response when the message is sent.