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CUSTOMER ENGINEER RESERVATION SYSTEM USING WEB, RESERVATION MANAGEMENT SERVER AND CUSTOMER ENGINEER RESERVATION METHOD USING WEB
CUSTOMER ENGINEER RESERVATION SYSTEM USING WEB, RESERVATION MANAGEMENT SERVER AND CUSTOMER ENGINEER RESERVATION METHOD USING WEB
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机译:使用web的客户引擎预订系统,预订管理服务器以及使用web的客户引擎预订方法
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摘要
PROBLEM TO BE SOLVED: To provide a customer engineer reservation system using Web, a reservation management server and a customer engineer reservation method using Web for responding to the request of a customer such as CE priority/failure measure date priority.;SOLUTION: This CE reservation system S is constituted of a CE terminal 1 and a reservation management server 2 connected through the Internet 3 to a customer terminal 4. The reservation management server 2 is provided with a CE information DB20 and a CE schedule information DB21. A CE 10 registers CE information and schedule information from the CE terminal 1. The reservation management server 2 stores the registered CE information and schedule information in a CE information DB20 and a CE schedule information DB21, and provides the CE information and schedule information of the responsible CE 10 to the customer terminal 4, and notifies the CE terminal 1 of the requested CE registered in the reservation management server 2 of an instruction for facilitating countermeasures to failures.;COPYRIGHT: (C)2007,JPO&INPIT
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机译:解决的问题:提供一种使用Web的客户工程师预订系统,一种预订管理服务器和一种使用Web的客户工程师预订方法,以响应客户的请求,例如CE优先级/失效措施日期优先级。预订系统S由CE终端1和通过因特网3连接到客户终端4的预订管理服务器2构成。预订管理服务器2具有CE信息DB20和CE调度信息DB21。 CE 10注册来自CE终端1的CE信息和时间表信息。预留管理服务器2将注册的CE信息和时间表信息存储在CE信息DB20和CE时间表信息DB21中,并提供CE信息和时间表信息。负责的CE 10发送给客户终端4,并向CE终端1通知在预订管理服务器2中注册的所请求的CE,以促进针对故障的对策。版权所有:(C)2007,JPO&INPIT
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