首页>
外国专利>
Method and system for using a component business model to transform warranty claims processing in the automotive industry
Method and system for using a component business model to transform warranty claims processing in the automotive industry
展开▼
机译:在汽车行业中使用组件业务模型来转换保修索赔处理的方法和系统
展开▼
页面导航
摘要
著录项
相似文献
摘要
A method, system and service for using a component business model to transform a business process. The invention uses a component business model of a business to prioritize business changes affecting key performance indicators for the business process, defines an information technology architecture to support the business changes, and specifies a roadmap for implementing the supporting information technology architecture. In a particular application of the invention to the automobile manufacturing business, the business process is the warranty claims process, and a length of time to process a warranty claim is a key performance indicator.
展开▼