METHOD AND APPARATUS FOR PROVIDING KNOWLEDGE NEEDED FOR WORK PROCESS

摘要

Method and apparatus energetically provide knowledge information required for process by identifying that the process of user is provided to for providing knowledge required for a process. One knowledge data base (500) stores available knowledge information to process. One knowledge needed provides device (300) and generates and store index data, its content for representing knowledge information is by receiving knowledge information from knowledge data base, the knowledge that a column corresponding with process ID information need is generated and exported, passes through search index data from external input. The output of one process device (200) represents the process ID information in the process of a user terminal (100) processing of the knowledge to the needs for providing device and exports the knowledge catalogue of the needs from the knowledge needed, if user terminal connection provides device.