Artificial intelligence engine for e.g. accessing telephony service, has interface layer to communicate with user to analyze and interpret requests of user to find action associated with requests, and core managing knowledge base enrichment

摘要

The engine has an interface layer (1) permitting to communicate with an external entity e.g. user, for analyzing and interpreting a non-discrete set of requests of the user, to find an action associated with the requests, A knowledge base stores the information relative to the user and habits of the user. A core manages the enrichment of the base by associating specific and particular formulation of commands to the action supported by an application. An interpreter (5) analyzes the command of the user.