System and Method for Exchanging Cases Entrusted to Expert by Clients

摘要

Disclosed therein are a system and method for exchanging cases entrusted to experts by clients, which can maximize expertise by exchanging cases entrusted by clients with experts in an expert group in a one-to-one manner. The system for exchanging cases entrusted to experts by clients in which experts in expert groups can exchange cases entrusted by clients with each other through a wired or wireless network, includes: an expert terminal for enabling an expert to register his or her specialized field and entrusted case information and request case exchange or to apply transfer of a case registered by other expert; and a case exchanging server for mediating case exchange through the steps of receiving and admitting a subscription of experts engaged in various fields, storing the expert's specialized field and career information of case handling received as member information in a member information DB, providing the information to other experts, receiving case exchange registration including case information, and providing the case exchange registration to other experts. The present invention provides an exchange service that an individual expert A in an expert group which has priority to expertise transfers a case entrusted by a client to other expert B who has better expertise and receives another case from the expert B in return for the case transfer, thereby enhancing expertise of the expert group and providing the client with more specialized service.