Software failure analysis method and system

摘要

A software failure analysis method for use following detection of a software failure on a computing system. The method includes collecting local data from the computing system pertaining to the failure, sending a request for comparison data to at least one other computing system, the request characterizing the comparison data according to one or more characteristics of the failure, the other computing system automatically responding to the request for comparison data by collecting or generating the comparison data by reference to the request, automatically responding to a provision of the local data and the comparison data by forming a comparison between the local data and the comparison data; and outputting the comparison.