A business process modification framework enables evolution of a business process within an organization without the need to change underlying software that runs the business process. The modification framework is invoked with a suggested modification of a business process stored in a business process repository. A proposed modified business process is generated, evaluated, and tested, which may be performed iteratively with further changes. If the proposed modified business process is successful in evaluation and testing, the modified business process may replace the original business process in the organization. Thus, the organization may deploy the suggested business process in place of the original business process to enable its business processes to evolve. After deployment, a business process can be monitored to determine whether performance in actual implementation meets expectations. Agents can provide automation to the testing and/or monitoring of the business process.
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